This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website, which operates on the WordPress platform and is powered by WooCommerce.
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we may collect information about the individual web pages or products that you view and information about how you interact with the Site.
This is currently not active but may soon include tools such as:
- Google Analytics
- Meta (Facebook) Pixel
- Hotjar, Matomo, or similar tools for site usage analysis
We will update this Privacy Policy accordingly once these tools are active.
2. Information You Provide
We collect personal information that you voluntarily provide, such as:
- When submitting a wholesale application form (e.g., name, company, email, etc.)
- When placing an order (e.g., billing/shipping details)
- When communicating with us by email or other means
3. Use of Your Information
We use the information collected to:
- Fulfill orders and process payments
- Communicate with you
- Evaluate and improve our services and customer experience
We may use Klaviyo for newsletter communication in the future, but at this time, the website is not connected to any email marketing platform.
4. Sharing Your Personal Information
We share your information with third parties only to the extent necessary to:
- Process payments via PayPal or direct bank transfers
- Deliver orders through logistics and shipping partners
We may also share information to comply with legal obligations or to protect our rights.
5. Cookies
Our site may use cookies to enhance the user experience. Cookies are small data files stored on your device that may include an anonymous unique identifier. You can manage your cookie preferences through your browser settings.
6. Your Rights
If you are a resident of the European Economic Area (EEA), you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted.
7. Data Retention
We retain your order information for our records unless and until you ask us to delete it.
8. Changes to This Privacy Policy
We may update this policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page regularly.